Each of our physicians is trained in Internal Medicine and specializes in diagnosis and treatment of adults. We also focus on preventative medicine. Our goal is to provide compassionate, high quality care in both the office and hospital setting.

Office Hours

Regular office hours are from 9:00am to 5:00pm, Monday through Friday, with a break for lunch. We are closed on all major holidays. Except for emergencies, the doctor or staff will return your call between regularly scheduled patient appointments, or at the end of the workday.

Appointments and Cancellations

Patients are seen by prior appointment only. To schedule an appointment, call the office between the hours of 9:00am and 5:00pm Monday through Friday. (To schedule urgent appointments please call early.) We will do our very best to honor your appointment, as we realize your time is valuable.

If you need to cancel an appointment, please cancel at least one business day in advance. If you do not call 24 hours in advance, you may be charged for the appointment. Since missed appointment charges are not covered by insurance, you will be personally responsible for the payment, which is $25 for a missed office visit and $50 for a missed physical.

Urgent and Emergency Care

If you have an urgent problem after office hours or on weekends, call our Oakland office at (510) 465-6700.  They will contact the on-call physician for you. For emergencies such as a heart attack, call 911 first.

Prescription Refills

Prescription refills are authorized Monday through Friday during regular working hours. Please check your prescriptions in advance to be sure that you do not run out.

To request prescription refills, please call your pharmacy directly. The store will then contact us for authorization. It is best to call the local pharmacy about three days before you run out. For mail order, please allow at least two weeks. For more details, please see the attached page..

Urgent and Emergency Care – Evenings, Weekends and Holidays

If you have an urgent problem after office hours, or on weekends, call our Oakland office at (510) 465-6700.  They will contact the on-call physician for you. For emergencies such as heart attack, call 911 first.

Insurance and Charges

Our physicians are participating providers with many insurance carriers, including Medicare. Since the ultimate responsibility for all charges belongs to the patient, please be certain that your chosen physician is listed as a participating provider on your insurance plan.

It is our office policy to bill your insurance. However, co-payments, deductibles, and payment for services not covered by your insurance are expected at the time of service. Please be aware that Medicare and many PPO insurance carriers do not pay for annual exams, such as physicals, or routine lab tests. We accept Visa and MasterCard.

Please be sure to notify the receptionist if there has been a change in your insurance, your residence address or phone numbers. If the visit is due to an automobile or work related accident, please advise the receptionist so we can bill your worker’s compensation or automobile insurance.

Remember to bring your insurance card to each visit.

For billing questions, please call (510) 465-6700 and select option "4".

Phone System

Call (510) 465-6700.
During business hours, choose the following options:
Option 2 to speak to the receptionist.
Option 4 to speak to the billing office
Except for emergencies, messages for the physicians will be returned between patient appointments, or at the end of the workday.